Purpose of the Policy
The purpose of the policy is to outline how Stratco manages an individual’s personal or sensitive information.
The personal information that Stratco collects
Stratco collects and holds personal information principally to provide individuals with Stratco products and services. nformation collected could include an individual’s name, contact and e-mail address, telephone and facsimile numbers, date of birth, licence details and other information necessary to establish a trading relationship. This can include opinions and/or references.
Why do we collect it?
Stratco principally collects personal information in order to provide its products and services as well as managing and administering the products and services provided. The information collected is to identify the individual, the products and services that Stratco is to provide, and where requested to assess an application for credit and to monitor any such credit facility provided, and where necessary to assist in the recovery of any debt. Stratco may also collect information relating to promotions or other offers which become available.
For these and related purposes, Stratco may disclose personal information to trade insurers, other suppliers, credit reporting agencies, debt collecting agencies, cheque guarantee providers, other organisations involved in Stratco’s business practices, an individual’s representative, and as required by law. If you do not consent to Stratco using and disclosing personal information in this manner then please contact the Credit Manager, the State Manager or the Privacy Officer.
Failure to provide information
If you choose not to provide Stratco with the personal information as requested, we will not be able to provide you with the full range of our products and services.
Access to your personal information
Stratco provides access to the personal information that we hold about you. Access will be provided in accordance with our Access Policy. If you require access to your personal information please contact the Credit Manager, the State Manager or the Privacy Officer.
If you have any complaints about our privacy practices, or wish to make a complaint about how your personal information is managed, please contact the Credit Manager, the State Manager or the Privacy Officer. These people can be contacted at PO Box 158, Enfield Plaza, SA 5085. Complaints will be handled under Stratco’s Privacy Complaints Policy, which will be provided on request.
- take all reasonable steps to protect the security of the personal information that we hold. This includes appropriate measures to protect electronic materials and materials stored and generated in hard copy.
- generally not contract out data storage or processing functions. If we do, we will take measures to protect the information.
- retain personal information for as long as is reasonably necessary having regard to the purposes for which it was collected but will destroy or permanently de-identify it if it is no longer needed.